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Why Do Retrofit Schemes Exist In The UK?

Much of the UK’s housing stock is ageing and was built before modern energy and heating standards were introduced. Many homes still rely on outdated heating systems, such as older gas or oil boilers, as well as poor insulation. Together, these factors mean homes can waste significant amounts of energy, making them harder and more expensive to heat. This leads to higher household bills, increased carbon emissions and less comfortable living conditions. 

The Warm Homes Plan is designed to address these challenges by supporting improvements that make homes easier and more affordable to heat. The scheme is funded by the UK Government to help households live in warmer, healthier and more energy-efficient homes. 

Working in partnership with local authorities and trusted delivery organisations, the scheme provides eligible households with upgrades such as modern heating systems, insulation and other energy-saving measures. The aim is simple: to reduce energy waste, lower fuel costs and create warmer homes, while also helping to cut carbon emissions and support a more sustainable future. 

What To Expect During Your Retrofit Journey

retrofit journey

What Measures May Be Installed? 

The following measures are indicative only, and the final measures suitable for your property will be determined following completion of a home survey. 

Fabric

Low Carbon Heating

How Should You Prepare Your Home for Retrofit Installation? 

We want your installation to run smoothly and with as little disruption as possible. The following guidance explains how to prepare your home and what to expect. 

  • Clear access to the room or cupboard where your heating equipment is located or will be installed (for example a utility room, airing cupboard, or garage) 
  • Remove stored items from lofts and work areas 
  • Move furniture or fragile items away from walls where work is planned 
  • Move vehicles away from driveways or access points if possible 
  • Keep pets safely away from work areas 
cylinder in cupboard

Preparing for Heating & Hot Water Work

boiler room cleared

If you are having a heat pump or heating upgrade installed: 

  • Clear the space around your current boiler or hot water tank 
  • Expect temporary interruptions to heating and hot water 
  • Label any heating controls you regularly use 
  • Let us know about any existing issues with your heating system 

Some pipework or radiators may need adjusting or replacing to improve efficiency.

Electrical Preparation 

preparing for electrical work

During installation: 

  • There may be short power interruptions 
  • We’ll need access to your fuse box (consumer unit) 
  • Internet access may be required for smart controls or monitoring 

Please let us know in advance if you’ve had any recent electrical problems. 

Loft & Insulation Work 

loft clearing

If loft insulation is being installed: 

  • Remove stored items from loft spaces 
  • Ensure the loft hatch is accessible 
  • Tell us if you’re aware of any fragile ceilings or asbestos concerns 

New insulation may increase loft depth and could reduce storage space unless boarding is added.

Roof & Solar Panel Installation 

solar and scaffolding

If you are having solar panels installed: 

  • Ensure safe access to your driveway or outside space for scaffolding 
  • Let us know about any known roof issues 
  • Trim overhanging branches where possible 

Scaffolding may remain in place for several days, and there will be some roof noise during installation. 

Planning & Permissions 

planning and permissions meeting

Before installation, please confirm: 

  • Any building restrictions 
  • Landlord or freeholder approval if required 
  • Whether neighbours should be informed about external work

General FAQ

How long will the installation take?

Most projects take a few days depending on the work involved. We’ll confirm your schedule after your survey.

No, but there may be short periods without heating, hot water, or electricity.

Yes – an adult should be present to provide access and receive the final handover.

Yes. We take care to minimise disruption, but some noise and dust are part of the process.

Heat Pump FAQ

Will my radiators need replacing?

Sometimes. Larger or upgraded radiators may be needed to help the system run efficiently.

Modern heat pumps are quiet and comparable to an outdoor air conditioning unit. Furthermore, Ideal Logic Air are QuietMark Approved and a noise pollution assessment is carried out as part of our process.

Yes. Heat pumps provide steady, even warmth rather than quick bursts of heat.

Solar Panel FAQ

Will solar panels damage my roof?

No. Panels are installed using approved mounting systems designed to protect your roof.

Yes – they still generate electricity, just at lower levels.

Usually not, but some properties may require approval.

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