Trusted and Certified Installer

In today’s world, where energy efficiency and safety are paramount, choosing a reliable trusted and certified installer is crucial. Fairway Energy stands out as a beacon of trust and excellence, committed to delivering the highest standards in energy efficient measure installation. Therefore, we pride ourselves on being a trusted and certified installer. As a result, we hold industry recognised certifications including; Government endorsed TrustMark, MCS (Microgeneration Certification Scheme), Gas Safe Registered, NIC EIC approved, and operating under the Renewable Energy Consumer Code (RECC) and TSI (Trading Standards Institute) approved code. Below we delve into the significance of these certifications and how they translate into quality service for residents.

TrustMark is the UK’s only government-endorsed quality scheme for trades in and around the home. It signifies that a business has been thoroughly vetted to meet required standards and has made a commitment to good customer service, technical competence, and trading practices.

Furthermore, our TrustMark certification is a testament to our dedication to quality and reliability. Likewise, it assures our clients that we adhere to high standards and undergo regular audits to ensure compliance. Overall, this certification covers various aspects of our business, including the quality of our work, customer service, and the handling of any complaints or disputes. Therefore, it is essential to look for the TrustMark endorsement when choosing a trusted and certified installer.

The MCS certification is a mark of quality and competency that demonstrates adherence to the renewable energy industry’s standards. MCS is an internationally recognised quality assurance scheme, supported by the Department for Business, Energy & Industrial Strategy.

Being MCS certified means our installations are carried out to the highest standards. In particular, this certification is relevant for installers who install renewable energy solutions such as solar panels, wind turbines, or heat pumps. Therefore, when looking for a trusted and certified installer for renewable energy solutions this certification is a must. Furthermore, it assures you that we use high-quality products and that our installers are competent and well-trained. Moreover, MCS certification is often a prerequisite for customers to be eligible for government incentives like the Feed-in Tariff (FiT) or Renewable Heat Incentive (RHI).

Gas safety is of paramount importance, and being Gas Safe registered ensures that our engineers are qualified to work safely and legally with gas appliances. The Gas Safe Register is the official list of gas engineers who are qualified to work legally on gas appliances in the UK.

Our Gas Safe registration signifies that we comply with all safety regulations and standards, ensuring that every gas installation or service we provide is safe and meets the required legal standards. Overall, this registration covers a wide range of gas-related services, from installing boilers and cookers to carrying out safety checks and repairs. This means peace of mind for you, knowing that your gas installation is in safe hands.

The National Inspection Council for Electrical Installation Contracting (NIC EIC) is a leading certification body for electrical contractors in the UK. NIC EIC certification signifies that a business complies with the highest standards of electrical safety and competence.

Our NIC EIC approval demonstrates our commitment to electrical safety and quality. Ultimately, it ensures that our electrical installations are safe, reliable, and compliant with the latest regulations. Likewise, our clients can trust that any electrical work we undertake is carried out by qualified professionals, reducing the risk of electrical hazards and ensuring the longevity and reliability of the installations.

The Renewable Energy Consumer Code (RECC) aims to guarantee a high-quality experience for consumers wishing to buy or lease small-scale energy generation systems for their homes. Overall, it covers all the factors that contribute to a high standard of consumer service before, during, and after a contract is agreed.

Operating under the RECC means we adhere to strict guidelines designed to protect consumers. Furthermore, this includes clear and truthful advertising, fair contracts, and transparent pricing. Ultimately, our commitment to RECC ensures that our clients receive honest information and excellent customer service, making the process of purchasing renewable energy solutions straightforward and trustworthy.

The Trading Standards Institute (TSI) Approved Code is a seal of approval that a business complies with the highest standards of trading practices. This code is designed to enhance consumer protection and promote fair trading.

By adhering to the TSI Approved Code, we commit to maintaining high standards in our trading practices. This includes honest advertising, fair contracts, transparent pricing, and effective handling of customer complaints. This means a trustworthy and reliable service that prioritises your rights and satisfaction.

Choosing a trusted and certified installer offers numerous benefits, ensuring that you receive the best possible service and peace of mind. Ultimately, here’s how our certifications translate into tangible advantages for our customers:

Each of our certifications, whether it be TrustMark, MCS, Gas Safe, NIC EIC, RECC, or TSI, requires rigorous compliance with industry standards. This means that every project we undertake adheres to the highest quality and safety standards, ensuring optimal performance and durability.

Safety is a critical concern in installations, especially those involving gas and electricity. Therefore, our Gas Safe and NIC EIC certifications ensure that all installations are carried out by qualified professionals, minimising the risk of accidents and ensuring the safety of our clients’ homes.

Our MCS certification enables clients to access government incentives for renewable energy installations. Ultimately, this can significantly reduce the cost of renewable energy solutions, making them more affordable and attractive for homeowners looking to reduce their carbon footprint.

Operating under the RECC and TSI Approved Code means our clients are protected throughout the entire process. From the initial consultation to after-sales service, clients can expect transparent communication, fair pricing, and effective resolution of any issues that may arise.

Knowing that a service provider is certified by reputable bodies provides peace of mind. Therefore, clients can trust that they are dealing with a professional and reliable company that values their satisfaction and safety above all.

While our certifications are a testament to our current capabilities and standards, we are committed to continuous improvement. As a result, we regularly review and update our processes, invest in training for our staff, and stay abreast of the latest industry developments to ensure we continue to meet and exceed our clients’ expectations.

Continuous training and development are at the heart of our business. We invest in regular training programmes for our staff to ensure they are up-to-date with the latest standards, technologies, and best practices. Ultimately, this not only enhances their skills but also ensures that our clients receive the best possible service.

The installation industry, particularly in the renewable energy sector, is constantly evolving. We stay updated with the latest trends and innovations to provide our clients with the most efficient and advanced solutions. This proactive approach allows us to offer cutting-edge services and maintain our competitive edge.

Customer feedback is invaluable in our journey of continuous improvement. We actively seek and analyse feedback from our clients to identify areas for improvement. This helps us enhance our services, address any issues promptly, and ensure that we consistently meet our clients’ needs and expectations.

In a market flooded with service providers, our comprehensive range of certifications sets us apart as a trusted and certified installer for all your renewable energy needs. Our TrustMark, MCS, Gas Safe, NIC EIC, RECC, and TSI certifications are more than just badges; they are a testament to our commitment to quality, safety, and customer satisfaction.

We understand that choosing an installation service provider is a significant decision, and we strive to make that decision easier for our clients by providing certified, high-quality services they can trust. Whether it’s installing a new boiler, setting up renewable energy solutions, or ensuring electrical safety, we are dedicated to delivering excellence in every project we undertake.

Our certifications assure our clients that they are choosing a service provider that not only meets but exceeds industry standards. We look forward to continuing our journey of excellence and building long-lasting relationships with our clients based on trust, quality, and mutual respect.

In choosing us, you are not just opting for an installer; you are selecting a partner dedicated to making your home safer, more efficient, and more sustainable. Together, we can build a brighter, safer, and more energy-efficient future.